If a patient no shows to their appointment or cancel within 48 hours of the appointment:
The patient will be charged a $50 cancellation fee (this includes consultations & follow up appointments)
Please note: Rescheduling your appointment within the 48 hour time frame:
Is classified as a cancellation As you are cancelling your original appointment and re-booking another.
If a patient arrives more than 10 minutes late unfortunately we will have to cancel their appointment.
However we will do our best to reschedule the appointment for a time that suits the patient best.
RIGHT TO REFUSE POLICY
We are a highly trained team of medical professionals. Cosmetic Injectables are ELECTIVE medical procedures.
We reserve the right by law to refuse treatment for any patient, at any time, for any reason.
We will refuse treatment if any of the following occurs:
• If the treatment may be harmful to the patients health
• If the treatment may be harmful to the patients appearance
• If we believe the patient is not a good candidate for the treatment
• If we believe the patient will not obtain their desired results
• If we feel uncomfortable, forced or threatened
• If the patient is verbally aggressive to any of our staff members, whether on the phone, via text, via email or in clinic