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CANCELLATION POLICY

If a patient no shows to their appointment or cancel within 48 hours of the appointment:
The patient will be charged a $50 cancellation fee (this includes consultations & follow up appointments)
Please note: Rescheduling your appointment within the 48 hour time frame:
Is classified as a cancellation As you are cancelling your original appointment and re-booking another.
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LATE POLICY

 

If a patient arrives more than 10 minutes late unfortunately we will have to cancel their appointment.
However we will do our best to reschedule the appointment for a time that suits the patient best.
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RIGHT TO REFUSE POLICY

 

We are a highly trained team of medical professionals. Cosmetic Injectables are ELECTIVE medical procedures.
We reserve the right by law to refuse treatment for any patient, at any time, for any reason.
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We will refuse treatment if any of the following occurs:
• If the treatment may be harmful to the patients health
• If the treatment may be harmful to the patients appearance
• If we believe the patient is not a good candidate for the treatment
• If we believe the patient will not obtain their desired results
• If we feel uncomfortable, forced or threatened
• If the patient is verbally aggressive to any of our staff members, whether on the phone, via text, via email or in clinic
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